What should I know about physical therapy?

Physical therapy is a highly effective form of treatment for a wide range of conditions, injuries, and ailments. Our expert physical therapists in Elmhurst and Chicago, IL are here to help you achieve optimal results and get back to doing what you love.

Physical therapy is a comprehensive approach to pain relief and function restoration that focuses on your entire body. Our holistic approach ensures that we take into account your physical, emotional, and mental well-being.

Physical therapy is a non-invasive, non-surgical approach to treatment that aims to restore pain-free mobility and function while preventing the injury or pain from recurring. Our physical therapists offer a full spectrum of care from prevention to intervention. We assess your movement patterns, determine the source of your pain, and work with you to manage or eliminate it.

Our physical therapists use a variety of targeted exercises, manual therapy techniques, modalities, and equipment to relieve pain and restore function quickly. We tailor our approach to meet your specific needs and work with you every step of the way to ensure that you achieve optimal results.

Whether you are recovering from an injury, dealing with a chronic condition, or simply looking to improve your overall health and well-being, physical therapy can help. Our expert physical therapists are here to guide you on your journey to optimal health and wellness.

Contact Vitality Women’s Physical Therapy today to schedule an appointment and take the first step towards a pain-free, active, and fulfilling life!

Can I go to any physical therapy clinic I want?

Absolutely! According to “The Patient’s Bill of Rights” law, you can choose what physical therapy clinic you want for your care. While physicians may recommend a specific clinic, you are not obligated to follow their suggestions. Your fundamental patient rights protect your ability to make informed decisions about your treatment and ensure you are treated with respect and confidentiality.

The Patient’s Bill of Rights is a set of principles that outline the fundamental rights of patients within the healthcare system. It was established to protect and empower patients. It aims to ensure that individuals receive quality care, access necessary information, and are treated with respect and dignity. While specific details may vary by jurisdiction, the Patient’s Bill of Rights generally covers the following key areas:

  • The right to information about quality: You have the right to access easily understandable information about the credentials of healthcare providers, the quality of healthcare facilities, and the services covered by your health plans.
  • The right to choose a healthcare provider: This right grants you the freedom to select your primary healthcare provider, as well as specialists, including physical therapists, based on your preferences and needs.
  • The right to emergency services: You cannot be denied necessary treatment in emergencies, regardless of your ability to pay or insurance status.
  • The right to make decisions: You have the autonomy to make informed decisions about your healthcare, including the choice of treatment options and the right to accept or refuse care.
  • The right to respect: Healthcare providers must treat everyone with respect, regardless of sex, age, race, national origin, sexual orientation, or disability.
  • The right to confidentiality: Your health information is private and cannot be released without consent except under specific, legally mandated circumstances.
  • The right to complain: Healthcare providers, insurance companies, and other entities must have a grievance procedure in place, allowing you to voice your concerns or complaints.

The Patient’s Bill of Rights is a foundation for patient-centered healthcare, promoting transparency, shared decision-making, and a respectful partnership between patients and healthcare providers.

At Vitality Women’s Physical Therapy in Elmhurst and Chicago, IL, we are dedicated to providing a transparent, patient-centered approach to physical therapy, ensuring that you receive the care and support you need to achieve your health and wellness goals. If you have any additional questions, please do not hesitate to reach out to our knowledgeable and compassionate team.

We are here to help you every step of the way!

Is Vitality accepting new patients?

Yes, Vitality is welcoming new patients for evaluations via telehealth and in-clinic at this time. We specialize in women’s and pelvic health, however, we can treat women, men and children for all orthopedic, neurologic, and cardiopulmonary conditions requiring physical therapy services.

Can I choose any physical therapy clinic for treatment?

Absolutely!

“The Patient’s Bill of Rights” empowers you to select the physical therapy clinic of your choice. You are not obligated to follow a physician’s recommendation; no medical practitioner, insurance company, or other entity can force you to attend a specific clinic.

We offer a supportive environment with well-trained, friendly staff. As a patient, you have the right to choose the facility for your physical therapy. We are confident that Vitality Women’s Physical Therapy will provide the highest quality care to help you achieve your goals.

At Vitality Women’s Physical Therapy, we are committed to ensuring that you have the freedom to choose the physical therapy clinic that best meets your needs and the convenience of accessing our services without any unnecessary delays.

What do physical therapists do?

At Vitality Women’s Physical Therapy in Elmhurst and Chicago, IL, our team of highly skilled and specialty-trained physical therapists is committed to improving your quality of life through personalized, hands-on care, patient education, and movement-based exercises.

We specialize in examining the whole person and designing therapeutic interventions to help you recover from and prevent injuries while managing pain and reducing symptoms of various chronic conditions and diseases.

Our team consists of movement professionals with the knowledge and experience to identify and treat any musculoskeletal ailment. We play a crucial role in preventing, reversing, and controlling old and new injuries. Every program is tailored to your specific requirements.

We are confident in our ability to assist you in achieving your goals.

What should I do to prepare for my first appointment?

Anything you might need to bring to your first appointment will be listed in a “New Patient” email we will send you prior to your first appointment. You will also receive an email from noreply@heno.io to access intake paperwork that includes consent, medical history, and other forms that assists our team in managing your care.

Do I need a doctor’s referral for physical therapy treatment?

No, you don’t!

Thanks to Direct Access regulations, you can visit a physical therapy clinic of your choice and receive the treatment you need without a prescription or referral from a doctor. All fifty states, the District of Columbia, and the US Virgin Islands now grant patients “direct access” to physical therapy services, including evaluations and treatments. In some cases, though state law doesn’t require a referral, your insurance will require a referral.  We recommend you call your insurance about this before initiating treatment.

Choose Vitality Women’s Physical Therapy in Elmhurst and Chicago, IL for a patient-centered experience that prioritizes your needs, preferences, and well-being. Our dedicated team of professionals is ready to help you on your journey toward improved health and functionality.

How is my progress measured?

At Vitality Women’s Physical Therapy, our skilled physical therapists are dedicated to helping you achieve optimal health and well-being through a comprehensive and personalized approach. We recognize the importance of measuring both your impairments and functional limitations to design a treatment plan that addresses your unique needs and goals.

Impairments can impact your comfort and physical abilities, including:

  • Pain
  • Weakness
  • Poor coordination
  • Loss of motion
  • Paresthesias

Functional limitations, on the other hand, refer to difficulties in performing daily activities, like:

  • Lying
  • Sleeping
  • Sitting
  • Standing
  • Walking
  • Running
  • Jumping
  • Lifting

By tracking your impairments and functional abilities, our physical therapists can gather objective information to measure your progress and adjust your treatment plan accordingly. Your personal experiences and feedback are invaluable in this process, as they provide insights into your improvements, regressions, or stagnation.

Our ultimate goal at Vitality Women’s Physical Therapy is to help you notice tangible improvements in your overall well-being throughout your therapy journey. Should your progress deviate from the anticipated path, our therapists will reassess your situation and make necessary adjustments or recommendations for further evaluation or treatments.

You can trust our expertise to guide you toward a healthier, more active life!

Can I bring my children to physical therapy appointments?

Yes, children are welcome to attend PT with our patients; however, we do not provide childcare during sessions. We have made our space kid-friendly. Some moms strategically time feedings and naps with infants during treatment sessions to assist in uninterrupted care. For older children attending sessions, we recommend bringing quiet activities for them to participate in.

What kind of clothing should I wear for appointments?

At Vitality Women’s Physical Therapy, we want you to feel comfortable and relaxed during your physical therapy appointment. We recommend wearing loose-fitting, comfortable clothing for easy movement and flexibility. It is also essential to wear appropriate footwear, such as sneakers or athletic shoes, that provide adequate support and stability.

Our goal is to ensure that you can perform your exercises comfortably and safely, so please let us know if you have any specific concerns or needs. We look forward to helping you achieve your health goals at our Elmhurst and Chicago, IL clinic.

So, what is telehealth?

Telehealth, or telerehabilitation, is the delivery of rehabilitation services over telecommunication networks and the Internet.

How should I prepare for my telehealth visit?
  1. Make sure you’re in a private space with some room to move around–ideally where your therapist could see you performing exercises such as in a bedroom on a bed or in a room with a yoga mat.
  2. Make sure all browsers are up to date and you have a strong internet connection. Try to minimize usage of your internet connection for other streaming platforms (i.e. Netflix, xBox) at the time of your session, as this may slow your connection.
  3. Wear clothes you can move around in and that your therapist can see you in–ideally form fitting clothing that you can also move in like yoga pants and a fitted top.
  4. If using a phone, make sure to have something to prop it up against.
Does my insurance cover telehealth physical therapy at Vitality?

In response to the COVID-19 pandemic, Blue Cross and Blue Shield of Illinois expanded access to certain covered services through telehealth, or other remote methods, to ensure members were able to maintain access to care.

BCBSIL has elected to not make any changes to its coverage of telehealth services for its insured members when the COVID-19 Public Health Emergency ends on May 11, 2023. Members will continue to be able to access their medically necessary, covered benefits through providers who are able and willing to deliver services through telehealth.

If you are an out-of-network patient at Vitality, telehealth will be a self-pay option in the same fashion as before the crisis, however, if you plan to submit for reimbursement using your out-of-network benefits, you may want to call your insurance company to verify whether telehealth services will be reimbursed.

What if I’m still not sure if telehealth PT is for me?

Try a session! Or you can call or email your PT and discuss your concerns directly prior to scheduling an appointment to see if telehealth is right for you.

How does telehealth physical therapy with Vitality work?

Patients will receive PT sessions through HIPAA-compliant video-conferencing. Your session will be similar to an in-clinic visit aside from the hands-on component. Your therapist will be able to resume and progress your treatment incorporating education and exercise within your telehealth session using real-time technology. Most importantly, we will have the same opportunity to discuss your symptoms and plan of care as you would in the clinic, progress your home exercise program, teach you strategies for self-management, show you new exercises, help you troubleshoot any new symptoms or changes you are experiencing, and even assess if you are doing exercises properly, just as we would during an in-person PT appointment!

What devices will work and how do I access my virtual PT session?

You can utilize your computer via a web browser to access Vitality’s virtual platform Doxy.Me to complete your telehealth sessions. You can also access this platform similarly on smartphones.

To access the virtual appointment session with your physical therapist enter Doxy.me followed by vitality and your physical therapist’s name.

Example: Doxy.me/vitalityamy

A link is provided in your Heno appointment reminder email.

You will enter your physical therapist’s Doxy waiting room and they will admit you at the time of your appointment.

What forms of payment do you accept?

We accept check, cash, Visa, and Mastercard.

Can I pay my bill in person/at the clinic?

Yes; our administrative staff is happy to collect your payment in person.

What is my balance and how do I pay my bill?

If you owe a balance after your insurance has processed your claim, a statement will be emailed to you. Billing emails will arrive from noreply@heno.io. Please check your email’s spam box if you think you should have received a statement. You may also feel free to call our office at (331) 215-4164 or speak with our administrative staff about your balance when you arrive for an appointment. Billing concerns can also be sent to billing@vitalitywomenspt.com.

Your emailed statement will include a link to make the payment online and can also be found HERE. This link will become inactive after the statement due date has passed. After this time, you will receive another statement and can pay via that link or you can pay at this alternate LINK. You may also pay in-clinic or over the phone with our administrative staff.

Is physical therapy covered by insurance?

Most insurance plans cover physical therapy services; however, it is the responsibility of the patient to verify their coverage. We suggest that you contact your insurance company and inquire about your benefits. Your insurance company should explain your deductible, co-pay, or co-insurance, as well as any limitations to your benefits such as possible visit limits per year. Some insurances may require precertification. If this is the case, you must alert us prior to your first appointment. Payment for physical therapy services provided is ultimately the
responsibility of the patient.

Are you in-network with my insurance company?

We are in-network with BlueCross BlueShield PPO. We will submit your claims to BCBS and then bill you for any outstanding charges due.

We are currently out-of-network with all other insurance companies. In this case, we ask that you pay for your treatment at time of service. You will be provided with an invoice that can be submitted to your insurance company for reimbursement as many carriers offer out-of-network coverage. Contact our clinic to discuss self-pay rates.

What is pelvic health physical therapy?

During a pelvic physical therapy evaluation, we perform a thorough assessment of your musculoskeletal system and additionally assess and treat the muscles of your pelvic floor and core that are likely contributing to your symptoms. The pelvic floor muscles are like any other skeletal muscle in your body but this group of muscles acts as a muscular sling supporting pelvic organs (bladder, uterus, rectum). These muscles can be assessed externally but their strength, endurance, and coordination are best evaluated through a direct internal assessment via the vagina or rectum. Only physical therapists with advanced specialty training should conduct these pelvic muscle assessments and treatment and should do so with explicit patient consent. During the course of care in pelvic physical therapy, you should anticipate holistic treatment focused on improving strength, endurance, flexibility, coordination, and function just like you would in general physical therapy however a pelvic health PT may focus on internal treatment to assist in these areas as well as providing education related to bladder, bowel, and sexual health that is relevant to your needs.

What should I expect during my initial pelvic physical therapy session?

During your first pelvic physical therapy session, you will discuss the reason for your visit and the goals you wish to accomplish with the help of your therapist. Your therapist will then perform a physical assessment to best determine how to treat your specific symptoms. This assessment may involve an external and internal examination of your pelvic floor muscle function using one gloved finger. No speculum or stirrups are used for this assessment. If you do not feel comfortable with this assessment, you and your therapist will discuss alternatives or wait until you feel more comfortable before conducting it. You never have to have your muscles assessed in this manner, but it is highly effective for proper assessment and treatment of many pelvic floor conditions. Your therapist will then give you exercises and/or strategies to start at home prior to your next PT session.

Can I come to pelvic physical therapy during menstruation?

Patients may often prefer to defer internal pelvic floor treatment during menstruation, notably on heavy days; however, internal pelvic PT is not contraindicated on these days. We recommend keeping scheduled appointments as treatment that day can be adjusted to patient preference and needs.

What about Medicare?

Currently we are not a Medicare Provider. We cannot submit claims to Medicare. Additionally, due to Medicare law, we are unable to see patients who are covered by Medicare even if they wish to pay out-of-pocket for our PT services.

Can I continue seeing a therapist even when I feel better?

At Vitality Women’s Physical Therapy, we understand that physical therapy is not just about treating the symptoms of your condition but also preventing future injury or pain. This is why we encourage our patients to continue seeing a physical therapist even when they start to feel better.

While you may feel significant improvement in your symptoms and overall function, it is important to understand that physical therapy is a comprehensive and ongoing process. Continuing to see a physical therapist can help you maintain your progress and prevent future injury or pain.

Our expert physical therapists will work with you to develop a personalized maintenance plan that addresses your unique needs and goals. This may include ongoing exercises, stretches, or lifestyle modifications to help you maintain optimal function and prevent injury or pain.

After you have finished your therapy sessions, you can continue to see your physical therapist in several different ways, for example:

  • Your therapist will see your review and progress in your at-home therapy program.
  • You can schedule a re-evaluation after a month to ensure you are still doing well and modify your home program as needed.
  • You can arrange to see your therapist at regular intervals (i.e., every six months) for a consultation to assess your progress, ensure you are not regressing, and deal with anything new that may have started.

We can also arrange to meet you at your gym to work with you on determining what equipment and exercises would benefit your continued recovery.

If you have any questions or concerns about continuing physical therapy even when you start to feel better, please do not hesitate to discuss them with our physical therapists.

How does physical therapy differ for older adults?

Physical therapy can be a highly effective form of treatment for older adults. At Vitality Women’s Physical Therapy, we understand that older adults may have unique needs and challenges when it comes to physical therapy.

Our expert physical therapists use a comprehensive and holistic approach to ensure that older adults receive the best possible care. We take into account not just your physical health but also your emotional and mental well-being.

Physical therapy for older adults may differ in a few ways from physical therapy for younger adults. Older adults may have a higher risk of falls, decreased mobility, and reduced balance. Our physical therapists will work with you to develop a personalized treatment plan to prevent falls, improve mobility, and enhance balance.

We may also use specialized equipment or techniques to ensure your safety and comfort during treatment. Our physical therapists understand that older adults may have different goals for treatment than younger adults, and we will work with you to develop a treatment plan tailored to your needs.

We understand that physical therapy can be critical to maintaining your independence and quality of life as you age, and we are committed to helping you achieve optimal results.

Whether recovering from an injury, dealing with a chronic condition, or simply looking to improve your overall health and well-being, our Vitality Women’s Physical Therapy therapists guide you every step of the way.

Why does physical therapy take longer than expected?

At Vitality Women’s Physical Therapy, we understand that physical therapy can take longer than you may have initially anticipated. While it may be frustrating, it is important to understand that physical therapy is a comprehensive and individualized process that takes time to achieve optimal results.

Physical therapy takes into account not just your current condition but also your entire well-being, including your physical, emotional, and mental health. Our expert physical therapists work with you to develop a personalized treatment plan that addresses your unique needs and goals.

Physical therapy is not just about treating the symptoms of your condition but also addressing the root causes of your pain or discomfort. This can take time and effort to identify and treat effectively.

Additionally, physical therapy may require ongoing exercises, stretches, or lifestyle modifications outside your physical therapy appointments. It can take time and dedication to achieve optimal results.

At Vitality Women’s Physical Therapy, we are committed to helping you achieve your goals and get back to doing what you love. We understand that physical therapy may take longer than you initially anticipated. But you can rest assured that we are here to guide you every step of the way and ensure that you receive the best possible care to achieve optimal results.

How is my progress tracked?

At Vitality Women’s Physical Therapy, we understand that tracking your progress is an essential part of your physical therapy treatment. Our expert physical therapists use a comprehensive approach to track your progress and ensure that you achieve optimal results.

Our physical therapists use a variety of tools to track your progress, including regular assessments, measurements, and evaluations. We track changes in your range of motion, strength, and function to ensure that you are making progress toward your goals.

We also work closely with you to track your subjective experience of your treatment. We understand that your physical therapy treatment is more than just a series of exercises and techniques. It is a journey towards better health and well-being, and we want to ensure you get the most out of your experience.

Our holistic approach means that we take into account your entire well-being, including your physical, emotional, and mental health. We track changes in your pain levels, mood, and overall sense of well-being to ensure that your treatment plan is comprehensive and effective.

Our Vitality Women’s Physical Therapy physical therapists are dedicated to ensuring that you achieve optimal results and get back to doing what you love. We are committed to tracking your progress and adjusting your treatment plan as needed to ensure you reach your goals.

Whether recovering from an injury, dealing with a chronic condition, or simply looking to improve your overall health and well-being, our expert physical therapists will guide you every step of the way!

Do treatments hurt?

Physical therapy can be a powerful tool to alleviate pain and discomfort. Our Vitality Women’s Physical Therapy therapists are dedicated to helping you understand what “normal” pain is and what isn’t. In some cases, a physical therapist’s exercises or actions may trigger a temporary pain response to facilitate your overall improvement.

It is important to understand that weakened or recuperating muscles may cause momentary discomfort when you begin exercising them. For some people, years of avoiding movement or recent surgery can cause pain when restoring range of motion. It may sound counterintuitive, but in some cases, experiencing this type of pain can reduce overall pain levels and prevent more severe pain.

Although we know that sometimes it is “normal” to have pain, our physical therapists will never intentionally inflict pain on you. In addition, we will educate you about when pain is acceptable (necessary) for your recovery and when it should be avoided.

You can also count on our Vitality Women’s Physical Therapy therapists to do everything possible to minimize your discomfort and prevent increased pain during your physical therapy treatments. Communication is critical, and we encourage you to speak openly with our therapists to reduce any discomfort you may feel.

Ultimately, our goal is to help you find lasting pain relief to get back to your typical routines as soon as possible. We will work with you every step to prepare you for any discomfort you may experience and ensure that your physical therapy experience is as comfortable and effective as possible.

When will I start to feel better?

At Vitality Women’s Physical Therapy, we understand that one of the most common questions we receive from patients is, “When will I start to feel better?” While there is no one-size-fits-all answer to this question, we want to ensure that you understand the physical therapy process and what you can expect.

Physical therapy is a comprehensive and personalized process that takes time to achieve optimal results. The timeline for recovery and pain relief varies depending on the individual, the severity of the condition, and other factors such as age and overall health.

Our expert physical therapists work with you to develop a personalized treatment plan that addresses your unique needs and goals. We use various techniques, exercises, and modalities to relieve pain, restore function, and prevent future injury or pain.

It is important to understand that physical therapy is not a quick fix but a process that takes time and effort. You may start to feel some improvement in your symptoms after a few sessions, but it may take weeks or even months to achieve optimal results.

Our holistic approach means considering not just your physical health but also your emotional and mental well-being. We understand that physical therapy can be a challenging physical and emotional process, and we are here to support you every step of the way.

If you have any concerns or questions about your treatment plan or timeline for recovery, please do not hesitate to discuss them with our physical therapists. We are here to help you achieve optimal health and wellness!

How can I tell if I will benefit from physical therapy?

Physical therapy at Vitality Women’s Physical Therapy can be extremely beneficial for you!

Our skilled physical therapists assess the whole person to identify all factors related to your condition. We understand the interconnectedness of the body and how a problem in one area may be the symptom pointing to the source of the problem in an entirely different location.

Once we identify the limitations you are experiencing, our patient-centered therapists will help determine the most effective way to resolve them. Whether you’re dealing with a single problem or multiple issues all at once, our specialists can help!

For some people, physical therapy is the sole solution. For others, it is part of a collaborative effort with multiple healthcare professions. Our goal is to help individuals achieve the results they deserve.

Contact Vitality Women’s Physical Therapy today to request an appointment and learn more about how physical therapy can help you get back to doing what you love!

Can my physical therapist diagnose me?

The definition of diagnosis means to identify or determine the cause or nature of a disease, disorder, or other medical condition. The process of diagnosis typically involves collecting information about a patient’s symptoms, medical history, and physical examination results. This information is then used to form a diagnosis, which is a medical opinion or conclusion about the nature of the condition.

During your initial session at Vitality Women’s Physical Therapy, our physical therapist will conduct a thorough evaluation, including a detailed history and comprehensive physical examination. This assessment helps determine the severity of your injury or illness, pinpoint the source of your symptoms, and identify contributing factors.

The goal of physical therapy is to help you find relief and/or recover from your condition. Although the diagnosis is essential to this process, it is not the main focus of a physical therapy visit. For example, the diagnosis may point to the location of your symptoms. Still, it does not account for all the factors affecting it, nor does it account for how it is affecting the rest of your body. Our therapists look at the whole person to help you resolve all of your issues, not just the diagnosis.

In addition, physical therapists regularly collaborate with physicians to confirm or explore potential contradictions to a diagnosis, ensuring the accuracy of your diagnosis and the appropriateness of your treatment plan.

You can trust Vitality Women’s Physical Therapy to guide you toward improved health and well-being. Our dedicated team of experts and our commitment to your personalized care will help you get the results you deserve!

Do you treat my condition at your clinic?

At Vitality Women’s Physical Therapy, we offer comprehensive physical therapy services to treat a wide range of conditions and ailments. Our expert physical therapists are highly trained and specialized in musculoskeletal and neurological conditions and are dedicated to helping you achieve optimal results.

We treat a variety of conditions, including but not limited to:

  • Back pain
  • Neck pain
  • Shoulder pain
  • Knee pain
  • Hip pain
  • Arthritis
  • Post-surgical rehabilitation
  • Sports injuries
  • Balance and coordination issues
  • Neurological disorders such as stroke or Parkinson’s disease
  • And more

Our holistic approach means considering not just your physical health but also your emotional and mental well-being. We understand that each patient’s condition and needs are unique, so we develop a personalized treatment plan for each patient.

If you are unsure whether we treat your specific condition, don’t hesitate to contact us; we will be happy to discuss your options and determine whether physical therapy is right for you.

At Vitality Women’s Physical Therapy, we are committed to helping you achieve optimal health and wellness. Contact us today to schedule an appointment and start your journey toward better health and well-being.

How long should each appointment take?

At Vitality Women’s Physical Therapy, we believe in providing personalized care to each of our patients. During your first visit, we will conduct a thorough evaluation that typically lasts between 1 hour to 1 hour and 15 minutes to understand your specific needs and develop a tailored plan of care. Follow-up visits usually range from 45 to 60 minutes.

The number and duration of visits will depend on your individual needs. We recommend attending more frequent visits in the initial stages of therapy to ensure maximum progress, as discussed with your therapist.

As you progress through treatment, you will generally see your therapist two to three times per week, with fewer weekly visits and more extended periods between meetings.

Our dedicated team at our Elmhurst and Chicago, IL clinic is committed to helping you achieve your health goals and providing ongoing support throughout your journey to recovery.

How can I schedule an appointment?

At Vitality Women’s Physical Therapy, we understand that finding time for your physical therapy sessions can be challenging, which is why we offer a variety of appointment times to fit your schedule. We have morning and evening appointments available to accommodate your needs, and our scheduling process is quick and easy.

Our clinic is conveniently located in Elmhurst and Chicago, IL, and our friendly staff is always happy to help you schedule your appointment. You can call us at 331-215-4164 or request an appointment by clicking here.

Let us help you take the first step towards better health today!

How can I pay for each session?

At Vitality Women’s Physical Therapy, we understand that navigating insurance can be confusing, so we recommend that you contact your insurance carrier to understand your coverage, copayments/coinsurance, and overall plan requirements.

Our knowledgeable staff will assess your insurance benefits and inform you of your payments at each visit. Our policy is to collect payment at the time of service to ensure a seamless experience for all patients. We also provide payment options based on your unique circumstances and accept various methods of payment, including the following:

  • Cash
  • Check
  • Debit and credit cards

Please contact our Elmhurst and Chicago, IL clinic to learn more about our payment policies and options.

I do not have insurance. Can I still receive physical therapy?

At Vitality Women’s Physical Therapy, we believe everyone deserves access to quality healthcare, and our clinic will never turn a patient away. We offer cash-based options for patients without insurance, which can be discussed with our friendly front desk staff at our Elmhurst and Chicago, IL clinic.

We understand that healthcare costs can be a concern, and we strive to provide affordable options for all patients. Please do not hesitate to contact us with any questions or concerns.

What are the office policies I should be aware of?

At Vitality Women’s Physical Therapy, we want to ensure that our patients know our office policies to provide the best possible care and a positive experience. Here are some essential office policies to be aware of:

  • Appointment cancellation policy: We request patients cancel their visits with at least 24-hours notice so that we might have an opportunity to accommodate other patients. If you cancel after 12pm on the business day prior to your scheduled visit or no-show to an appointment, you will be responsible for a $50 cancellation fee. Note that cancellations for Monday appointments are required by 12pm on the Friday before your scheduled appointment.
  • Payment policy: Payment is due at the time of service. We accept various forms of payment, including cash, check, and credit card. Please let us know if you have any questions or concerns about payment.
  • Insurance policy: We accept most insurance plans and will work with you to ensure that you receive the best possible care within the confines of your insurance coverage. Please bring your insurance card to your appointment, and let us know if you have any questions about your coverage.
  • Privacy policy: We take your privacy seriously and follow strict HIPAA guidelines to ensure the confidentiality of your personal and medical information. Please let us know if you have any concerns about your privacy or would like to review our privacy policy.
  • Arrival policy: Please arrive on time for your appointment to ensure you receive your session’s full benefit. If you arrive late, we may need to reschedule your appointment or adjust the length of your session to accommodate other patients.
  • Communication policy: We encourage open and honest communication with our patients and welcome any questions or concerns you may have about your treatment plan or progress. Please let us know if there is anything we can do to improve your experience.

We also ask that if you have been exposed to the COVID-19 virus or are experiencing any COVID-19 symptoms, please contact our front desk and reschedule your appointment or consider switching to a virtual appointment so that we can maintain a safe, healthy environment for our patients and employees.

At Vitality Women’s Physical Therapy, we are committed to providing the best possible care and ensuring a positive experience for our patients. If you have any questions or concerns about our office policies, please do not hesitate to contact us.

Will my insurance cover the cost of treatment?

At Vitality Women’s Physical Therapy, we understand that paying for physical therapy can be a concern. We offer a range of payment options, including cash-based options for patients without insurance. Our clinic will work with you to assess your insurance benefits and determine your payments at each visit.

We accept various payment methods, including cash, check, debit, and credit cards, and provide payment options based on your needs. Don’t hesitate to contact our Elmhurst and Chicago, IL clinic with any questions; our friendly staff will gladly assist you.

For more information, please see our insurance page, and do not hesitate to contact our Elmhurst and Chicago, IL physical therapy clinic with your questions.

What office policies should I be aware of?

At Vitality Women’s Physical Therapy, we understand that unforeseen circumstances may arise, making it difficult for you to attend your scheduled appointment. In the event of illness or an emergency, please notify our clinic at least 24 hours before your appointment time to avoid any inconvenience. We request patients cancel their visits with at least 24-hours notice so that we might have an opportunity to accommodate other patients.

Please note that a non-refundable charge of $50 dollars will be applied to missed appointments that have not been rescheduled if you cancel after 12pm on the business day prior to your scheduled visit or no-show to an appointment. Our goal is to accommodate all our patients while maintaining a smooth and efficient schedule.

At Vitality Women’s Physical Therapy in Elmhurst and Chicago, IL, we are committed to providing exceptional care while prioritizing the well-being of our patients and personnel. Thank you for your understanding and cooperation.

What should I do to prepare for my first appointment?

At Vitality Women’s Physical Therapy in Elmhurst and Chicago, IL, we are dedicated to ensuring our patients a smooth and hassle-free experience. To help you prepare for your first visit, we have compiled a list of essential items and information that will maximize your time during the initial evaluation:

  • Complete our online patient forms. You will receive an email from noreply@heno.io to access intake paperwork that includes consent, medical history, and other forms that assists our team in managing your care. If you’re unable to do so and lack access to a printer/computer, please arrive early to complete these forms at our office.
  • Arrive at least 15 minutes before your appointment to finalize any remaining paperwork and ensure a timely start to your evaluation.
  • Wear comfortable clothing that provides easy access to the areas requiring treatment.
  • Bring your insurance information (we will make a copy of your card) if you plan to use insurance for your treatment.
  • Provide any relevant referrals, prescriptions, and test results from your referring physician, Nurse Practitioner, or physician assistant.
  • Regarding automobile accidents or worker’s compensation claims, please bring the contact information for your case manager or insurance adjuster and the claim number.

To help us verify your insurance benefits and provide an estimate of coverage, have your prescription for physical therapy and insurance card available when calling our office. At Vitality Women’s Physical Therapy, we are committed to delivering exceptional care and support throughout your physical therapy journey.

We look forward to welcoming you to our clinic!

What if I do not have insurance?

At Vitality Women’s Physical Therapy, we believe that everyone deserves access to quality care, regardless of their insurance status. For patients without insurance, we offer cash-based options and payment plans payable at the time of service. Don’t hesitate to contact our Elmhurst and Chicago, IL clinic to discuss costs and payment arrangements.

Your well-being is our priority, and our dedicated team at Vitality Women’s Physical Therapy is committed to guiding you through every step of your physical therapy journey.

Are you in-network with my insurance company?

We are in-network with BlueCross BlueShield PPO. We will submit your claims to BCBS and then bill you for any outstanding charges due.

We are currently out-of-network with all other insurance companies. In this case, we ask that you pay for your treatment at time of service. You will be provided with an invoice that can be submitted to your insurance company for reimbursement as many carriers offer out-of-network coverage. Contact our clinic to discuss self-pay rates.

Will my insurance cover the cost of treatment?

We understand that navigating insurance can be complex, which is why our team at Vitality Women’s Physical Therapy is here to help answer your questions and provide guidance. We recommend contacting your insurance carrier to confirm coverage based on your specific policy.

You can also visit our insurance plans page for more information or contact our Elmhurst and Chicago, IL physical therapy office for assistance.

For your convenience, we provide a variety of payment alternatives.

How frequently will I need physical therapy?

Frequency and duration of physical therapy is condition dependent. At your first appointment, your physical therapist will take a thorough medical history and take objective measurements to develop a plan of care, discuss your prognosis, and anticipate an approximate frequency and duration of treatment.

It is common for your therapist to want to see you more often in the early stages of your care to assess your progress and confirm your treatment plan. Most conditions will require once weekly sessions and progress to longer intervals between visits as our patients become more independent with their home exercise program and progresses towards discharge.

Our therapists will work with you to determine the appropriate frequency and duration of your appointments to ensure your optimal progress.

How long is each appointment going to be?

One-on-one appointments are scheduled for an hour at Vitality.

How can I make an appointment?

At Vitality Women’s Physical Therapy, we understand the importance of flexibility and convenience when it comes to managing your healthcare needs. That’s why we’ve made scheduling an appointment at our Elmhurst and Chicago, IL location a seamless and hassle-free experience. With various appointment times, including morning and evening options, we are committed to accommodating your busy schedule.

To book your appointment, give us a call at ###-###-#### or click here to request an appointment through our user-friendly online platform. Our dedicated team is ready to assist you and answer any questions.

Choose Vitality Women’s Physical Therapy for accessible, personalized care tailored to your unique needs. Start your journey towards improved health and well-being today!